1. Who we are
This Privacy Policy applies to the ERPat website, operated by BytesCrafter Information Technology Solutions (“we”, “us”, “our”).
Website:https://erpat.app
Company: BytesCrafter Information Technology Solutions
Product: ERPat System (SaaS ERP)
2. Scope of This Privacy Policy
This Privacy Policy applies to personal data collected through:
- ERPat website pages (Home, Products, Blog, About, Contact)
- Funnel and landing pages hosted on erpat.app
- Contact forms
- Partner / account inquiry forms
- Registration and redirection forms
- Blog interactions (if enabled)
This policy does NOT govern data processed inside the ERPat System application itself, which is covered by a separate Privacy Policy for the Software.
3. Information We Collect
3.1 Information You Provide Voluntarily
Depending on the page or form, we may collect:
Contact Page
- Name
- Email address
- Phone No.
- Message content
Partner / Create Account Page
- Name
- Email address
- Phone No.
- Number of users
- Selected services
- Notes or message
- Business logo (file upload)
- Business registration documents (file upload)
- E-Signature (file upload)
- Consent confirmation
Registration / Funnel Forms
- First & last name
- Email address
- Phone No.
- Business / company name
- Number of users
- Selected service plan
- Business documents (file upload)
- Consent confirmation
3.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device and operating system
- Pages visited and time spent
- Referring URLs
This data is used for security, analytics, and site performance.
4. Purpose of Data Collection
We collect and process personal data for the following purposes:
- Responding to inquiries and messages
- Evaluating service requirements and user eligibility
- Partner onboarding and account setup follow-up
- Scheduling demos, live sessions, or consultations
- Processing registration and plan inquiries
- Improving website performance and content
- Legal, security, and administrative purposes
5. Legal Basis for Processing (GDPR)
Where GDPR applies, we process data based on:
- Consent (form checkboxes, submissions)
- Legitimate interest (business communication, service evaluation)
- Contractual necessity (pre-contractual steps)
- Legal obligation, where applicable
6. File Uploads & Business Documents
Files uploaded through the website (logos, business documents, e-signatures):
- Are used solely for verification, onboarding, and service evaluation
- Are stored securely with access restrictions
- Are not shared publicly or used for unrelated purposes
7. Cookies & Tracking
The ERPat website uses cookies for:
- Basic site functionality
- Session handling
- Security
- Analytics
Cookies may include:
- Temporary session cookies
- Login or preference cookies (if applicable)
- Analytics cookies (first-party or third-party)
You may control cookie settings through your browser.
8. Embedded & Third-Party Content
Pages or blog posts may include embedded content (e.g., videos, maps, or media). Embedded content behaves as if you visited the third-party website directly and may collect data under their own privacy policies.
9. Data Sharing & Disclosure
We do not sell personal data.
We may share data only with:
- Authorized internal staff
- Service providers (hosting, email, analytics) bound by confidentiality
- Authorities, when required by law
10. Data Retention
We retain personal data only as long as necessary:
- Inquiry and form data: retained for follow-up and business evaluation
- Uploaded documents: retained until onboarding is completed or request is withdrawn
- Analytics data: retained in aggregated or anonymized form
11. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion
- Withdraw consent
- Object to processing
- Request data portability (where applicable)
Requests may be sent through our official contact channels.
12. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or loss.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
14. Contact Us
For privacy-related inquiries:
BytesCrafter Information Techonology Solutions
Website: https://bytescrafter.net