End User License Agreement

Subject to your compliance with this EULA and the Terms of Service, and for as long as your subscription remains in good standing, ERPat grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service for your own internal business purposes.

The Service is licensed, not sold. ERPat and its licensors retain all rights, title, and interest not expressly granted here. No right is granted to the underlying source code, and nothing in this EULA transfers ownership of any part of the software to you.

The licence extends to the modules included in your subscription and configuration — which may cover human resource information, payroll, attendance and timekeeping, leave, finance and accounting, inventory and warehousing, procurement, sales, customer relationship management, ticketing, and kiosk/security tools.

You may permit your Authorized Users — employees, contractors, and agents acting on your behalf — to use the Service under your Account. You remain responsible for their compliance with this EULA and for all activity that occurs under your Account and theirs.

Each Customer is provisioned a separate, logically isolated tenant. You must not attempt to access another tenant’s data or environment.

You may not, and may not permit any Authorized User or third party to:

• Copy, modify, translate, or create derivative works of the Service or its underlying software;
• Reverse engineer, decompile, or disassemble the Service, except to the extent this restriction is prohibited by applicable law;
• Rent, lease, resell, sublicense, distribute, or provide the Service to third parties, or operate it as a service bureau, except as expressly permitted;
• Remove, obscure, or alter any proprietary notice, trademark, or branding contained in the Service;
• Probe, scan, or test the vulnerability of the Service, or circumvent any licensing, security, or authentication measure, except under a written authorized-testing agreement with us;
• Use the Service to develop a competing product, or to benchmark it for publication without our written consent; or
• Use the Service in violation of applicable law, including the Data Privacy Act of 2012 (RA 10173), the Cybercrime Prevention Act of 2012 (RA 10175), the E-Commerce Act (RA 8792), labor laws, or tax regulations.

The free account tier (1–10 users) is provided subject to the eligibility, documentation, and consent requirements described during sign-up. It is licensed on the same terms as this EULA, with the module set, usage limits, and support level applicable to that tier.

Free tiers and trials may be modified, limited, or discontinued at any time as set out in Section 5 of the Terms of Service. Exceeding the user count or usage limits of the free tier requires an upgrade to a paid subscription.

You retain all rights, title, and interest in the data, records, and content you submit to, store in, or generate through the Service. You grant ERPat a limited licence to host, process, transmit, display, and back up that data solely to provide, secure, support, and improve the Service.

You are responsible for the accuracy and lawfulness of the data you input, and for obtaining any consents or lawful bases required from your employees, clients, and other data subjects. Payroll, tax, and statutory features are tools to assist you — you remain solely responsible for verifying that outputs comply with applicable law. ERPat does not provide accounting, tax, or legal advice.

You should maintain your own copies of critical records. While we maintain backups as part of the Service, you should export and retain data you are legally required to keep.

The Service — including all software, designs, text, graphics, logos, and the ERPat name and marks — is owned by ERPat and its licensors and protected by intellectual property laws. Any feedback or suggestions you provide may be used by us without restriction or obligation to you.

Third-party components incorporated into the Service remain subject to their own licence terms, which are made available on request.

We may release updates, patches, and new module versions from time to time. Updates are provided under this EULA unless accompanied by separate terms, and may be applied automatically to keep the Service secure and supported.

Support is provided through the channels we designate for your subscription. Specific service-level commitments, if any, are stated in your order or a separate service-level agreement.

To the maximum extent permitted by law, the Service is licensed “as is” and “as available” without warranties of any kind, express, implied, or statutory. The disclaimers and the limitation of liability in Sections 13 and 14 of the Terms of Service apply in full to this EULA and are incorporated by reference.

This EULA takes effect when you first access the Service and continues for as long as your subscription is active. We may suspend or terminate the licence if you materially breach this EULA or the Terms of Service, fail to pay fees when due, or if your use poses a security or legal risk — generally after notice and an opportunity to cure where reasonable.

On termination, your right to use the Service ends and you must stop all use of it. Customer Data will be made available for export for a limited period as described in our Privacy Policy or your order, after which it may be deleted in the ordinary course, subject to legal retention requirements and our backup cycles. The provisions on intellectual property, data responsibility, warranty disclaimers, and liability survive termination.

This EULA is governed by the laws of the Republic of the Philippines, and disputes are resolved as set out in Section 20 of the Terms of Service. Questions about this EULA can be sent to: